How do you sound on the phone? Maybe you think you’re an excellent communicator, or maybe you think you are horrible. Do you know for sure? Everything is selling. Whether you’re asking someone out on a date, or trying to close a big business deal. Your voice, on the phone, and in person, will either help you, or hurt you.
Today I’m speaking with Dale Klein from Profitablespeech.com. Dale’s job is making people sound like experts. She says that great communication can be learned, and that public speaking isn’t just when you’re on a stage… it’s all the time.
If you’re interested in being a better communicator, then this podcast is for you. Please leave your feedback below.
[display_podcast]
Here are the show notes:
Even your voice mail message needs to be professional.
Voice coaching helps you come across the right way.
Pitch and inflection make huge differences.
Sale people need to improve for more sales.
Your voice is an instrument, you want to play it well.
People don’t like their own voice, so they rush through messages.
Stand when you speak helps you communicate better.
Wear a headset so you can gesture.
Create an image of a person in your mind to help personalize them.
Make it easy for your message to be received.
If they don’t get it, they’re going to have to work hard to listen.
Nobody works hard to listen.
Jim-
I totally LOVE your stuff, and this one is no different. Best tidbit: People don’t like their own voice, so they rush through messages. It's so true!
The problem sometimes arises from the fact that you hate the sound of your own recorded voice and so you try to over compensate.
Most bloggers tend to concentrate on improving their writing skills and not paying too much attention on the skill of public speaking. I think there is a huge market out there.
Good communication is really one of the must important thing when interacting with other people. If you are not able to communicate well then there are more chances that other person is not going to take your seriously or would not like to talk to you for a long time. So i also think that communication is really important thing and i really like the way you explain those things.
good stuff. i've found that speaking steady and clearly (not monotone though) is crucial. it's important to be a great listener, that way you can tell if you're losing the other person and be able to bring them back.
Thank you for the great compliment!
Great post! Useful information that I plan on putting to use ASAP. I think I'm a great communicator tho!
good tips
spam