Comments on: Go Ahead, Try & Contact Us? http://www.jimkukral.com/go-ahead-try-contact-us/ Small Business Consultant Fri, 20 Nov 2009 12:45:24 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: John Hunter http://www.jimkukral.com/go-ahead-try-contact-us/comment-page-1/#comment-6976 John Hunter Sat, 01 Dec 2007 23:22:21 +0000 http://www.jimkukral.com/go-ahead-try-contact-us/#comment-6976 Great post. It is amazing how poor some sites are. Another amazingly bad practice: I find some sites where you are a customer and logged in and they ask for information (phone, email... they already have on file). You really understand they don't have a clue about even the most basic concepts of interacting in the internet age. Great post. It is amazing how poor some sites are. Another amazingly bad practice: I find some sites where you are a customer and logged in and they ask for information (phone, email… they already have on file). You really understand they don’t have a clue about even the most basic concepts of interacting in the internet age.

]]> By: Leather Sectionals http://www.jimkukral.com/go-ahead-try-contact-us/comment-page-1/#comment-6738 Leather Sectionals Thu, 29 Nov 2007 04:14:21 +0000 http://www.jimkukral.com/go-ahead-try-contact-us/#comment-6738 I so agree with that, nothing more irritating that being met with some long-winded, dumb-ass form to fill when all you want is someone to answer a simple question. And if i have to wait that 48 hours for them to get into the act, i have already lost interest and moved on Thank you very much! I so agree with that, nothing more irritating that being met with some long-winded, dumb-ass form to fill when all you want is someone to answer a simple question. And if i have to wait that 48 hours for them to get into the act, i have already lost interest and moved on Thank you very much!

]]> By: Mike Huang http://www.jimkukral.com/go-ahead-try-contact-us/comment-page-1/#comment-6591 Mike Huang Tue, 27 Nov 2007 22:34:44 +0000 http://www.jimkukral.com/go-ahead-try-contact-us/#comment-6591 VERY good post Jim. You might have your contact information posted, but it's not that easy for some of us :) Anyways, I totally know what you mean by getting an answer for "simple questions" that you don't want to search for. I do the same as you, but I'm shy when it comes to calling, so I ask on forums. The replies I get back isn't even the answer, but more like "go search the forums yourself!" -Mike VERY good post Jim. You might have your contact information posted, but it’s not that easy for some of us :)

Anyways, I totally know what you mean by getting an answer for “simple questions” that you don’t want to search for. I do the same as you, but I’m shy when it comes to calling, so I ask on forums. The replies I get back isn’t even the answer, but more like “go search the forums yourself!”

-Mike

]]> By: Stephan Miller http://www.jimkukral.com/go-ahead-try-contact-us/comment-page-1/#comment-6575 Stephan Miller Tue, 27 Nov 2007 17:46:34 +0000 http://www.jimkukral.com/go-ahead-try-contact-us/#comment-6575 I wish hosting companies would do this and then actually answer their phone. There are only a few that I have found that do. Some are located right in my area. The midwest is at least good for some things, like customer service. I wish hosting companies would do this and then actually answer their phone. There are only a few that I have found that do. Some are located right in my area. The midwest is at least good for some things, like customer service.

]]> By: Willy http://www.jimkukral.com/go-ahead-try-contact-us/comment-page-1/#comment-6572 Willy Tue, 27 Nov 2007 17:18:28 +0000 http://www.jimkukral.com/go-ahead-try-contact-us/#comment-6572 It's amazing how stupid some companies are. This happens with online recruiting too. Some employers make you jump through 27 hoops to apply for a job - if you can even find the right page to apply from. It's so frustrating for applicants. Companies might think that making it hard to apply for a job will weed out less than stellar candidates, but what it really does is weed out people who are busy. Busy people are probably the ones you want to hire, not people who can spend an hour looking around your Careers page. It’s amazing how stupid some companies are. This happens with online recruiting too. Some employers make you jump through 27 hoops to apply for a job – if you can even find the right page to apply from. It’s so frustrating for applicants. Companies might think that making it hard to apply for a job will weed out less than stellar candidates, but what it really does is weed out people who are busy. Busy people are probably the ones you want to hire, not people who can spend an hour looking around your Careers page.

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