When your Web server is set up to record
your Web site's log files, you have access to usage data. This
data can help you increase sales, expand readership, enable higher
clickthroughs, and more.
A log file
stores all the usage data about the computers (people) that visit
your Web site. You can examine these log files by using tools such
as WebTrends (a Web server log examination tool) to display the
information and statistics in a readable and useful fashion.
The key is to
know what, and how, to read the statistics from your log files.
Then, you must take that knowledge and use it to improve your Web
site.
What data sets are
available?
The following
data sets are available from most log recordings. We also provide
a description of the value provided by the data. (Specifically,
these statistic features can be accessed using software by
WebTrends.)
Visitors
This is where to look to determine how many and which visitors
come to your site. Not only can you see how many unique visitors
(people) come to your Web site, but you can also choose to see the
time of day they visited and whether they stopped by more than
once.
The value of
this data: It just makes sense to know how much traffic you're
getting and to know when and how often your traffic is coming.
Once you know this, you can begin to customize your Web site
development, content distribution, etc.
For example: If
you learn that the majority of your visitors come to your Web site
between 9:00 A.M. and 12:00 P.M., you can formulate a plan to
distribute daily content before 9:00 A.M. in order to get the
maximum exposure.
Demographics
Demographics display reports that tell you where your visitors are
coming from, what language they use, what country they're from,
and even the time zone they're in.
The value of
this data: You can better customize your site to fit your
users. For instance, imagine you learn that the second largest
percentages of visitors are from France. You can now make a case
for building a version of your site in French.
Pages and
navigation
You can use these statistics to learn about your site's most
requested pages and directories, as well as the pages least viewed
and exited most often.
The value of
this data: Examining these stats provides you with a virtual
roadmap of what information on your Web site visitors use the most
and least. Say you find out that your order page isn't viewed as
frequently as you perceived. Now, you have the necessary
information to correct that oversight.
Referrers
Referrer statistics tell you how people found your Web site. You
can also find out specifically which other Web sites refer to you,
what country they're located in, and even what search engines and
key phrases are used to find your site.
The value of
this data: Referrer statistics are great for determining how
your link popularity or search engine campaigns are working. For
instance, you may discover that a large percentage of visitors are
finding your site by searching for a key phrase you never thought
about targeting. Now, you can build a special page on your Web
site to tap into that market share and boost profits.
Other types of
valuable statistics you can access from your server log files
include the most used operating systems and browsers and most used
screen resolutions and color palettes.
Seasoned Web
designers should be able to read and understand the significance
of all these pieces of information in order to build a better
site.