Public relations experts will tell you
one of the hardest things to change is human perception --
especially when perception is derived by negative experience.
Recently, I received this email from a
ClickZ reader:
Dear Jim,
I recently signed up as an affiliate for [Company X], and I am
dying a slow death. As they recommended, I purchased all the
programs they suggested and a dozen others.
Now, I'm frustrated and feel ripped-off. Instead of getting
sales, other marketers (like me) respond to my posts, trying to
sell me their stuff. I'm swimming in a hundred emails from
different companies who are also trying to sell me their
product, upgrades, credit repair, lower mortgage interest rates,
etc. I spent several hundred dollars "signing up" for
all the recommended "packages," but now see who's
really making the money.
Where did I go wrong? Is there a "right" way to enter
the business of affiliate marketing and make some money? Can you
recommend affiliate programs where an Internet neophyte like me
can make money, instead of paying?
I hope you can give me some guidance. It seems affiliate
marketing isn't what I thought it would be. I'm about to give
up.
Warmest,
Frustrated Marketer
Right off the bat, I knew what was wrong.
Frustrated Marketer is a multilevel marketing (MLM) scheme victim.
The most discouraging part of this story is Frustrated Marketer,
as many of us did in the beginning, confused affiliate marketing
with MLM.
What Is MLM?
The Federal
Trade Commission's definition:
Multilevel marketing plans, also known as
"network" or "matrix" marketing, are a way
of selling goods or services through distributors. These plans
typically promise that if you sign up as a distributor, you will
receive commissions -- for both your sales of the plan's goods
or services and those of other people you recruit to join
the distributors. Multilevel marketing plans usually promise to
pay commissions through two or more levels of recruits, known as
the distributor's "downline."
You know what these are. You've seen them
before. Remember the guy you met at the bowling alley who wanted
you to put $1,000 in his pyramid
scheme with promises you'd make it back in a week? You had to
guarantee you'd get two more people to cough up the money, and so
on, and so on...
Then there's your pesky neighbor, who
keeps inviting you over each weekend to try to persuade you to
become her sales "partner" for those expensive candles.
MLM has moved online, spreading from
inbox to inbox. It grows more popular every day as enrollees seek
fresh recruits with a simple click of the mouse.
Neophyte entrepreneurs such as Frustrated
Marketer are sucked in by slick copy and big promises, until they
learn it's not what they thought. This can leave them with a sour
taste in their mouths -- and often lighter wallets.
MLM Is Not Affiliate Marketing
Affiliate marketing is a referral-based
marketing strategy. Merchants pay affiliates commissions for
referring business to the merchants' Web sites.
The difference? Merchants do not
pay for advertising on affiliate sites until a sale is transacted.
(Note: A two-tier
affiliate program could be construed as an MLM tactic).
Get Smart
My point isn't to bash MLM in favor of
affiliate marketing. It's to educate people such as Frustrated
Marketer about the differences. I should point out there are many
MLM success stories out there and legitimate businesses using the
MLM business ethically and very effectively.
You can find a comprehensive list of
affiliate and MLM programs on ClickZ's sister site, Refer-it.com.
Budding affiliate entrepreneurs must
learn to distinguish the differences between the programs.
Frustrated Marketer found out the hard way: The methods are
different and aren't right for everyone.
How Do I Know If It's MLM?
To borrow from Jeff Foxworthy:
- If it claims you'll make income
through the continued growth of your "downline"...
it's probably MLM.
- If it requires new members to purchase
inventory to remain in the program... it's probably MLM.
- If it compels each member to recruit
additional members to qualify for the program's benefits...
it's probably MLM.
The Biggest Similarity
No MLM or affiliate program will get you
rich instantly. Both require hard work and commitment to make
sales. Choose the one that's right for you and dig in -- but
choose wisely.