Comments on: Rackspace Hears My Twitter Whining http://www.jimkukral.com/rackspace-hears-my-twitter-whining/ Small Business Consultant Fri, 20 Nov 2009 12:45:24 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Alexander Dombroff http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12371 Alexander Dombroff Wed, 25 Feb 2009 22:48:26 +0000 http://www.jimkukral.com/?p=1406#comment-12371 That's awesome. I'm glad companies realize how much value there is in negative and positive press. That’s awesome. I’m glad companies realize how much value there is in negative and positive press.

]]> By: OregonPublishing http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12370 OregonPublishing Wed, 25 Feb 2009 18:24:36 +0000 http://www.jimkukral.com/?p=1406#comment-12370 That's a pretty wild story Jim. I have to say that maybe they should have given you a little extra service credit/discount for the same amount it cost to send some soda, popcorn and the S&H. The backpack is cool, but it's more about the service than the stuff. As you said you should get a small car for what you pay them. Cash, hosting credit, or free service sound like it would have gone further than stuff. Either way they are paying attention and getting something to show graditute for using their services long term is great in and of itself. That’s a pretty wild story Jim. I have to say that maybe they should have given you a little extra service credit/discount for the same amount it cost to send some soda, popcorn and the S&H.

The backpack is cool, but it’s more about the service than the stuff.
As you said you should get a small car for what you pay them.
Cash, hosting credit, or free service sound like it would have gone further than stuff.

Either way they are paying attention and getting something to show graditute for using their services long term is great in and of itself.

]]> By: seosoeasy http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12338 seosoeasy Sat, 21 Feb 2009 19:07:14 +0000 http://www.jimkukral.com/?p=1406#comment-12338 It seemes that they are providing excellent customer service..It sounds good. It seemes that they are providing excellent customer service..It sounds good.

]]> By: Josh http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12325 Josh Fri, 20 Feb 2009 15:24:56 +0000 http://www.jimkukral.com/?p=1406#comment-12325 This is the way to keep customers. Sounds like a great company, although I have found liquidweb to be just as good. This is the way to keep customers. Sounds like a great company, although I have found liquidweb to be just as good.

]]> By: Jim Kukral TheBizWebCoach http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12317 Jim Kukral TheBizWebCoach Wed, 18 Feb 2009 18:05:57 +0000 http://www.jimkukral.com/?p=1406#comment-12317 For as much as I have paid them for over 5 years I should get a small car. :) For as much as I have paid them for over 5 years I should get a small car. :)

]]> By: KJ Rodgers http://www.jimkukral.com/rackspace-hears-my-twitter-whining/comment-page-1/#comment-12316 KJ Rodgers Wed, 18 Feb 2009 15:32:45 +0000 http://www.jimkukral.com/?p=1406#comment-12316 That is awesome that they became so thankful. I would like to get a backpack from them too. lol. As far as the the squatting on their twitter name, I think a company like Rackspace could reverse that one. That is awesome that they became so thankful. I would like to get a backpack from them too. lol. As far as the the squatting on their twitter name, I think a company like Rackspace could reverse that one.

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